Services

Usability Testing

Usability is most effective when it is incorporated early in the Development process. Including usability from the beginning reduces overall development costs as well as the number of changes that need to be made later in development. However, later stage Usability is important as well, enabling you to fine-tune your product to your customers and make it easier to use. For this reason, Human Interfaces offers a broad spectrum of Usability services that span the development process from initial product concept through product release.

Competitive Analysis / Product Benchmarking

Whether you are about to launch a new product, or defining & designing a future product, we can perform competitive analysis testing to help identify best-in-class features, provide competitive intelligence and solidify marketing communication & advertising. We have experience in quantifying
interactive behavior that results in objective, third-party data to directly benchmark your competition.

Focus Groups

Focus groups are one of the most common methods of obtaining customer opinions and feedback. Our facility has everything you need to conduct a successful and productive focus group session. Our control room allows clients to directly observe the session through a large, one-way mirror. We have audio and video capture equipment as well as the ability to broadcast streaming video over the Internet, allowing our clients to observe the session from any computer with an Internet connection.

Participant Recruiting

Recruiting participants is often one of the most expensive and time consuming aspects of user testing. Finding participants with the right skills, experience and attributes is critical to the validity and usefulness of the data collected. Human Interfaces has relationships with various market recruiting firms across the globe and can easily manage this aspect of your project.